Zap Studios gives plumbing and HVAC companies an AI receptionist that answers 24/7, qualifies leads, books appointments, and keeps your technicians focused on the job.
Built for service businesses that cannot afford to miss the next call.
Example logos for illustration — not actual customers
Most service calls arrive at the worst possible moment. When no one answers, the caller doesn't leave a message — they call your competitor.
Techs are driving between jobs when the phone rings — and voicemail rarely gets a callback.
Hands are full under a sink or inside an air handler. Answering means stopping billable work.
Burst pipes and dead furnaces don't wait for business hours. Emergency callers dial the next company that picks up.
One person can only take one call. The second caller hears ringing — then hangs up.
Calls answered
Response time
Simultaneous calls
Languages
English & SpanishNo phone trees, no voicemail, no callback tag. Four steps, handled automatically.
A homeowner dials your number — day, night, weekend, or holiday. The call connects immediately instead of ringing out.
Your AI receptionist greets the caller in your company's name and voice, then asks the right questions about their issue.
It captures the caller's name, address, service problem, and urgency — and flags true emergencies for immediate routing.
The AI checks availability, books the visit directly in your calendar, and sends you a clean summary of the call.
Everything a great front desk does — running around the clock and built for the way service companies actually work.
Every call is picked up in seconds — nights, weekends, holidays, and while your whole crew is on jobs.
Captures name, address, issue, and urgency, and separates real jobs from spam and robocalls.
Books appointments straight into your calendar using the availability rules you set.
Recognizes urgent situations — burst pipes, gas smells, no heat in winter — and routes them to your on-call tech immediately.
Serves callers naturally in both languages, so you never lose a job to a language barrier.
Every conversation arrives as a clear summary with a full transcript — no more deciphering voicemails.
Connects with the scheduling and CRM tools home-service companies already run their day on.
Trained on your service area, pricing approach, brands you service, and how you want calls handled.
Not a generic answering bot — a receptionist that understands the difference between a maintenance tune-up and a midnight emergency.
From a slow drip to a flooded basement, your AI receptionist knows which calls can wait until Tuesday and which need a truck tonight.
No heat in January or no cooling in July is an emergency to your caller. Your AI answers instantly and gets the right job on the board.
A demonstration of a typical after-hours HVAC call — from first ring to confirmed appointment.
Collected automatically during the conversation.
Demonstration conversation for illustration purposes.
Every account includes transparent reporting: calls, qualified leads, booked jobs, and the after-hours opportunities you used to sleep through.
Designed around plumbing and HVAC calls from day one — not a generic chatbot retrofitted for the trades.
Your greeting, your service area, your scheduling rules, your escalation policy. It answers like your best hire would.
Callers get clear questions and straight answers in a professional tone — no robotic phone-tree feeling.
A short onboarding call to learn your business, then testing on real scenarios before your first customer ever hears it.
For emergencies or anything unusual, calls route instantly to your on-call team. The AI knows its limits.
See every call, transcript, and booking. You always know exactly what the AI said and did on your behalf.
Sample testimonial content shown below for layout purposes — these are illustrative placeholders, not quotes from actual customers.
We used to lose after-hours emergency calls to voicemail. Now every caller talks to someone immediately and wakes up to a booked schedule.
Our techs stopped answering the phone from under houses. The AI takes the call, books the job, and texts us the summary.
Setup was quick and the conversations sound like our front desk on her best day — in English and Spanish.
See how an AI receptionist can help your plumbing or HVAC company answer faster and book more work.
Demo line: (555) 010-0199 (placeholder)